Contact Us
Located in Sydney’s Upper North Shore, Sydney Adventist Hospital is NSW’s largest private hospital, providing a comprehensive range of acute surgical, medical and obstetric care and has been leading the way in whole-person health since 1903.
| Address | Sydney Adventist Hospital 185 Fox Valley Road Wahroonga NSW 2076 View in Google Maps |
| Phone | 02 9480 9111 |
| Fax | 02 9480 9266 |
| enquiries@sah.org.au We do not answer specific medical questions, book doctors appointments, or make referrals via email. This email is monitored intermittently during business hours, and if required a response will be provided within 2-3 business days. For important or urgent enquiries requiring an immediate response please phone 02 9480 9111. |
Enquiries
Getting to the San
BY CAR
In most cases patients and visitors should enter the hospital via Entry 1 at the traffic lights on Fox Valley Road. Parking is available in onsite car parks for a fee. Our campus map below identifies the various buildings and car parks onsite. In most cases, our multi-deck car park (P1) will be the most convenient option. If you are dropping off or picking up a patient there is a dedicated zone at the entrance to P1.
Learn more about parking options
If you require a taxi or Uber to or from the San, the following services frequently attend the hospital.
| Premier Cabs | 13 10 17 |
| 13Cabs | 13 22 27 |
| Uber |
BY PUBLIC TRANSPORT
If you are using public transport, TransportNSW.info is a great way to plan your trip. Sydney Adventist Hospital is listed as a landmark.
TRAIN SERVICES:
Both the North Shore Line and the Northern line via Strathfield may be used to connect with buses travelling to Sydney Adventist Hospital. From the North Shore Line use Turramurra Station, whilst from the Northern Line, both Thornleigh and Hornsby Stations may be used. For information on train timetables and fares see the TransportNSW website.
BUS SERVICES:
Two bus services operate on a regular basis to and from Sydney Adventist Hospital, one from Turramurra Station on the North Shore Line and the other from Hornsby and Thornleigh Stations on the Northern Line.
Route 573: Turramurra – Fox Valley – Turramurra (Loop Service)
Route 589: Hornsby – Thornleigh – Sydney Adventist Hospital (SanLink)
For more information on public transport services or fares for travel, please visit transportnsw.info
Health Information Requests (Medical Records)
Please note: Emails sent with a patient name in the subject line may be deleted for privacy reasons and not actioned.
ONGOING PATIENT CARE PURPOSES
(eg. GPs, specialists, doctor’s rooms, other hospitals, outpatient departments, health care facilities, health care providers, physiotherapists, etc.)
Put 'Health Information for Ongoing Care' in the subject line of your email. In the body of the email, please provide the patient’s name, date of birth, details of health information required and your contact details or include an attachment.
Email healthinformation@sah.org.au.
MEDICO-LEGAL PURPOSES (not patient care)
(eg. patients, lawyers, police, insurance companies, workers' compensation agencies, etc.)
Put 'Access to Medical Records' in the subject line of your email. Patients (only) may wish to complete an application form to obtain a copy of their own medical record.
Email medicalrecords@sah.org.au.
Account Enquiries
Should you wish to discuss your account please call our Customer Service operators on 02 9480 9900 Monday to Friday, 8.30am – 5.00pm. For more information on hospital accounts please see www.sah.org.au/accounts/.
Health Fund Enquiries
If your enquiry is related to contracting arrangements with your health fund, please email AccessManager@sah.org.au and provide the following detailed information:
- Your / the patient's name
- Your contact number
- Name of your health fund
- Whether your enquiry is related to an already booked admission or treatment, or a potential future treatment or admission
- Details about these treatments (type of treatment, date, admitting doctor etc.)
Feedback (Compliments, Complaints & Suggestions)
Sydney Adventist Hospital is dedicated to providing you with the best possible standard of care. We value your feedback and would like to hear from you. Any information provided to us will be kept confidential.
For more information on providing feedback on Sydney Adventist Hospital both during your stay or following your discharge please see our Feedback page.