Feedback

Patient Feedback

Sydney Adventist Hospital is dedicated to providing you with the best possible standard of care. We value your feedback and would like to hear from you. If you wish to provide feedback, both compliment or complaint, regarding your admission to Sydney Adventist Hospital or a particular service at SAH, there are several options available to you.

In line with NSW Health Guidelines and Hospital Policy, if you have raised a concern or complaint we endeavour to respond within 35 days.

Speak to your nurse or the person in charge of your ward or area. This will usually be the Nurse Unit Manager. S/He can address most of your concerns whilst you are in hospital and ensure timely action. Should you prefer to speak to someone who does not work on your ward, you may contact our Patient Experience Team on (02) 9480 9476 or extension 9476, or drop into the Patient Experience Hub on Level 4 of the Clifford Tower between 8.00am - 4.00pm Monday - Friday.

• Email your comments to customerfeedback@sah.org.au
• Phone (02) 9480 9476 between 8.00am - 4.00pm Monday - Friday
• Outside of these hours you can leave a message on the above number, or phone (02) 9480 9888
• Complete our post-discharge survey if you receive it via email.
• Write to us at:
  Patient Experience Team
  Sydney Adventist Hospital
  185 Fox Valley Road
  WAHROONGA NSW 2076

Other Feedback

If you wish to provide feedback on our services, please use the Contact Us page. Thank you.