Sydney Adventist Hospital values patient feedback. If you have a complaint, suggestion or even want to give a compliment, there are several options available:
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Speak to the person in charge of your ward.
This will usually be the Nursing Unit Manager. He or she can address most problems experienced while you are in hospital and ensure timely action. Should you prefer to speak to someone who does not work on your ward, you may contact our Duty Manager on extension 9888.
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Use the feedback form.
This is provided in your room, or in the Discharge Lounge for Day Surgery patients. This form can be faxed or sent to the Hospital using the contact details below. Alternatively, you can download a feedback form.
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Write to or contact our Quality Management Department
Quality Management Department
Sydney Adventist Hospital
185 Fox Valley Road
Wahroonga NSW 2076
Phone (02)9487 9741
Fax (02) 9487 9413
Email customerfeedback@sah.org.au
The Sydney Adventist Hospital is accredited by the ACHS (Australian Council on Healthcare Standards) and encourages excellence through the San Quality Awards scheme.
