Your Hospital Stay

Your Room

To support your needs, most of the rooms offered at Sydney Adventist Hospital are private, ensuite rooms with some two bed shared rooms.  Whilst every effort is made to accommodate you in a private room, it is subject to hospital occupancy at the time of your admission.

In your room you will find a bedside table, drawers and a cupboard for storage space. Feel free to place your belongings where they are convenient for you.


Do not leave valuables in your room.

You will find two handset controls beside your bed. One of these allows you to raise and lower the head and foot of your bed. If you have any difficulties operating this, please ask a nurse for assistance.  The second control operates the Nurse Call System, as well as your television, radio and reading light.  There are also nurse call buttons in the bathroom next to the toilet and in the shower.

 

Television & Radio

A television is provided for your entertainment, receiving all Sydney free-to-air stations, and a range of Foxtel cable TV channels, Christian channels, and radio stations. You can change the channel and volume by pressing the designated 'Up' and 'Down' buttons on the Nurse Call handset.  The sound for both the radio and television will come through the handset. There is also a socket for headphones should you require them. Please ask your nurse.

If you have difficulties with your television, the nursing staff will be pleased to help you.

 

Telephones

For your convenience, a telephone is located beside your bed. All calls can be made from your telephone. Local calls are FREE however you will be charged for STD and mobile calls. The account for telephone services will be mailed to you following discharge. You will be able to make local calls directly, however STD, mobile and international calls must be placed through our switchboard.

You can also be contacted by your family and friends on 02 9487 9111. Calls will be put through to your room unless you have requested otherwise, however no calls will be put through during your ward’s designated rest period. Please see our Visitors Information section for more information on visiting hours for different wards.

There is a public telephone located on Level 4 to the rear of the lifts in the main hospital entrance.


Due to the possible interference with medical equipment, the use of mobile telephones and all wireless communication devices is not permitted in critical areas, such as Intensive Care Units, Operating Theatres, and Special Care Nurseries.  In general ward areas, mobile phones should not be used within one metre of any medical equipment. There are lounge areas on all wards where mobile phones can be safely used without causing any interference with equipment.


Valuables

Please note that Sydney Adventist Hospital does not accept liability for lost or damaged personal items or valuables. As such, you are advised not to bring valuables and/or large sums of money with you. If you are unable to make your own arrangements, we can provide patients with a small valuables envelope, which can be sealed and locked in the hospital safe. While all care is taken, no responsibility can be accepted.


It is recommended that you label your personal belongings clearly so they can be easily located if misplaced.

 

Your Meals

Our food service and dietary staff specialise in planning and preparing meals that are healthy and delicious. We believe you will enjoy and benefit from the predominantly vegetarian menu, which offers a variety of vegetarian dishes, fruits, vegetables, and wholegrain breads and cereals. We have also included a selection of meat dishes to meet individual preferences.

We understand that, wherever possible, you would prefer to choose your own meals throughout your stay at the San. Therefore, following approval from your medical team, one of our dietary staff members will visit you to take your menu selections using our computerised menu management system.

There are many benefits for you as a patient from our computerised menu system, including:

  • Your menu selections are personally designed to meet your dietary needs
  • If you have food allergies or intolerances, you will only receive foods that are appropriate
  • Your menu selections will be remembered if you are admitted to the San in the future
  • You will have face-to-face contact with our dietary staff, who can answer any of your questions regarding your meals
  • Our menu remains extensive, giving you varied options each day

If you have special dietary requirements or your doctor orders a modified diet for you, our Dietitians will be able to assist you, upon request, in planning your meals.

You are also able to order a guest meal tray for visitors, and should speak to your nurse. The cost will be charged to your account and can be finalised when you are discharged. Your visitors may also like to use the other eating facilities at the San, such as San Café, San Snax Snack Bar, or Relish Cafe.

 

Medication

If you are taking regular medication, please bring it to the Hospital in its original packaging and hand it to your nurse so that your medication can be professionally monitored during your stay. Most medication will be locked and stored in a drawer in your room accessible only by nursing staff. This is a legal requirement in NSW hospitals.

Sydney Adventist Hospital offers all in-patients a comprehensive clinical pharmacy service.  If you wish to discuss any of your medications whilst you are in hospital, please speak to your ward pharmacist.